Legal Documentation

Terms of Service

Effective Date: January 15, 2026. Please read these terms carefully before using our services.

Eligibility to Use

Users must be above the age of thirteen (13). If under the age of thirteen (13), users must obtain the consent of their legal guardian or parent.

By using our services, you confirm that you meet these eligibility requirements and agree to comply with all applicable laws and regulations.

Cancellation Policy

How to Cancel Your Subscription:

Via Dashboard (Recommended)

To cancel your subscription, please visit your dashboard and click "Cancel" on the specific subscription you wish to terminate.

Via Payment Processor

If you're unable to access your dashboard, you can cancel the subscription directly through your payment processor (PayPal, Stripe, etc.).

We do not have access to deduct funds from your PayPal account and are not responsible for automated payments made through a subscription. Failure to cancel your PayPal subscription may result in continued charges for which we are not liable.

Important Refund Notice

If you wish to cancel your service and request a refund, you must include in the "cancellation reason" that you are requesting a refund. Refund requests made after cancellation without this explicit statement will not be honored.

Service Availability

We strive to provide uninterrupted services 24 hours a day, 7 days a week, but interruptions may occur due to reasons beyond our control. We make no warranties regarding uninterrupted service availability.

Compensation for downtime, if deemed necessary, will be provided as client credit only upon request.

Termination of Services

We reserve the right to terminate your services at any time for the following reasons:

Immediate termination for unlawful or malicious activities
Termination with 3 business days' notice for any other reason
Immediate termination due to non-payment or opened payment disputes

If your services are terminated for unlawful activities, no refund will be issued. If terminated without due reason, a pro-rata refund for unused services will be provided.

Upon termination, all associated content will be destroyed and cannot be recovered. Recovery assistance for lawful content may be provided at our discretion but is not guaranteed.

Services

All services are subject to software and hardware limitations. While we aim to ensure the security of our systems, we cannot guarantee they are completely free from exploits.

If a user is found exploiting any part of our services, their account will be permanently terminated.

We reserve the right to modify the information on our site at any time. Additionally, servers subjected to frequent large-scale denial-of-service attacks that disrupt other users may be disabled or terminated.

Additional Terms

We are not responsible for users leaving your server after joining or for any violations of your rules or Discord's rules by users who join
We do not intentionally use "bot accounts" or "fake accounts" to increase the number of joins
Users' behavior on your server is entirely your responsibility
We may, at our discretion, provide extra joins as insurance, but this is not guaranteed
Once the agreed number of joins is completed, no refunds will be issued unless explicitly required as per the refund policy
If the bot's permissions are removed or the bot is removed before the advertisement is complete, we are not obligated to provide a refund or restart the process
Violations of these Terms of Service may result in immediate action, including service termination and account banning

Ready to Grow Your Discord Server?

Join thousands of satisfied customers who trust DiscordAd for premium Discord growth services